High-quality products tailored for wholesalers and distributors worldwide.
China Loong Vehicle Equipment Co., Ltd. supplies vehicle workshop, maintenance, inspection, repair, cleaning, and EV service equipment to international B2B customers. Our product range includes vehicle lifts, tire changers, wheel balancers, wheel alignment equipment, brake lathes, air compressors, diagnostic equipment, battery service equipment, hydraulic jacks, frame straightening systems, spray booths, car wash systems, and EV charging equipment. The following terms explain our standard ordering process. Specific commercial terms remain subject to confirmation for each order.
To receive an accurate product recommendation and quotation, please provide as much information as possible about your application and purchasing requirements. Depending on the equipment, useful details may include:
If you are unsure which model is suitable, our team can review your operating conditions and help identify an appropriate configuration. Product selection is subject to the technical information supplied by the customer.
China Loong Vehicle Equipment Co., Ltd. can discuss product configuration and customization according to the requirements of each project. Available options vary by product and may include dimensions, lifting capacity, working range, electrical configuration, accessories, control features, color, logo application, labeling, manuals, and packaging.
Quotations are prepared according to the confirmed model, specifications, quantity, customization requirements, packaging method, delivery terms, and destination information. Each quotation will state its applicable scope and validity period. Unless clearly included in the quotation, prices do not automatically include freight, insurance, import duties, local taxes, customs clearance, unloading, installation, or other destination charges.
Any change to specifications, quantity, accessories, packaging, destination, or delivery requirements may require the quotation and estimated schedule to be updated.
Before an order is accepted, both parties should confirm the essential technical and commercial details. Depending on the product, this may include:
An order is considered confirmed after the applicable order document or proforma invoice has been approved and the agreed initial payment or other agreed payment condition has been completed. Customers should review all order information carefully before approval. Production will be based on the final confirmed specifications and documents.
Payment terms are agreed according to the order value, product type, customization level, transaction history, and other commercial considerations. The applicable payment method, currency, payment schedule, and bank information will be stated in the quotation, proforma invoice, or sales contract.
Customers should transfer funds only to the bank account formally provided by China Loong Vehicle Equipment Co., Ltd. If any payment instruction changes, please verify the change with our authorized contact through a previously confirmed communication channel before making payment.
Bank charges and intermediary bank fees are handled according to the confirmed commercial terms. Production, inspection, document release, or shipment may depend on receipt of the payment required for the relevant stage of the order.
Production planning begins after order confirmation, receipt of the applicable payment, and approval of all required technical information. The estimated production time depends on the equipment type, order quantity, component availability, customization requirements, and current production schedule. The expected timeline will be communicated for each order and remains subject to final confirmation.
We may provide production updates, photographs, drawings, or other information when appropriate for the order. If customer approval is required for a drawing, label, logo, color, or configuration, the customer should respond promptly to avoid affecting the schedule.
Requested changes after production has started will be reviewed for feasibility. Such changes may result in additional costs, revised technical conditions, or an adjusted completion date. No change will be applied until both parties have confirmed the relevant details.
Products are checked against the confirmed order requirements before shipment. The inspection scope depends on the type of equipment and may include visual condition, quantity, dimensions, configuration, operating functions, accessories, labels, and packaging.
When agreed in advance, customers may request pre-shipment photographs, videos, test information, or third-party inspection. Any third-party inspection scope, timing, access arrangements, and associated costs must be confirmed before the inspection is scheduled.
If an issue is identified before shipment, the necessary corrective action and its effect on the delivery schedule will be communicated to the customer.
Packing is selected according to the product’s dimensions, weight, structure, handling requirements, shipping method, destination, and any confirmed customer requirements. Depending on the equipment, packaging may involve cartons, protective wrapping, pallets, crates, frames, or a combination of suitable materials.
Customers should inform us before order confirmation if their destination has specific packaging, marking, fumigation, labeling, or documentation requirements. Additional packaging or documentation costs may apply when special handling is requested.
Commercial documents are prepared according to the confirmed order and shipping arrangement. Depending on the transaction, documents may include a commercial invoice, packing list, transport document, and other agreed materials. The customer is responsible for providing accurate consignee, address, contact, tax, customs, and import information.
Shipping can be arranged by sea, air, rail, road, courier, or another suitable method, depending on the order size, product characteristics, destination, urgency, and agreed trade terms. Freight costs and transit times are subject to carrier availability, routing, fuel adjustments, seasonal demand, customs procedures, and other logistics conditions.
Estimated dispatch and transit dates are provided for planning purposes and are not fixed unless specifically confirmed in writing. Delivery may be affected by port congestion, carrier schedule changes, weather, customs inspection, public holidays, force majeure events, or other circumstances outside the supplier’s reasonable control.
Risk transfer, freight responsibility, insurance, customs clearance, import duties, local taxes, unloading, and inland delivery responsibilities will follow the trade terms stated in the confirmed order documents. Customers should inspect the external condition and package count upon receipt and record any visible damage or shortage with the carrier before signing the delivery receipt.
Some equipment, including vehicle lifts, wheel alignment systems, frame straightening equipment, spray booths, car wash systems, and EV charging equipment, may require site preparation, professional installation, utility connections, calibration, or commissioning. The customer should confirm site dimensions, floor conditions, foundation requirements, ventilation, electrical supply, compressed air, drainage, network access, and local regulatory requirements before delivery.
Installation responsibilities and any remote or on-site technical support must be agreed separately according to the product and destination. Installation should be carried out by qualified personnel in accordance with the applicable manuals, technical instructions, and local safety requirements.
After receiving the goods, the customer should inspect the shipment promptly for quantity, model, accessories, packaging condition, and visible damage. If a shortage, transport damage, or product discrepancy is found, please contact us without unnecessary delay and provide:
Claims are reviewed according to the confirmed order specifications, available evidence, transport terms, product condition, and cause of the issue. Customers should retain the original packaging and affected parts until the review is completed, unless otherwise instructed.
China Loong Vehicle Equipment Co., Ltd. provides after-sales communication for product operation, troubleshooting, spare parts identification, maintenance questions, and technical clarification. Support arrangements depend on the product, order terms, reported issue, and available diagnostic information.
For efficient assistance, please provide the product model, serial or identification information when available, order reference, detailed fault description, operating conditions, and clear photographs or videos. Our team will review the information and advise on appropriate checks, replacement parts, repair steps, or other practical solutions.
Damage caused by improper installation, unauthorized modification, misuse, unsuitable site conditions, incorrect electrical supply, inadequate maintenance, normal wear, transport after risk transfer, or failure to follow operating instructions will be assessed separately from manufacturing-related issues.
We encourage distributors, workshop equipment suppliers, service networks, fleet operators, vehicle repair businesses, and project contractors to maintain clear records of product configurations and spare parts requirements. This helps us support repeat orders, compatible accessories, and future equipment planning more efficiently.
All product specifications, prices, payment arrangements, production schedules, and shipping terms are subject to the final written confirmation between the customer and China Loong Vehicle Equipment Co., Ltd. If the terms stated in a signed sales contract or confirmed order document differ from this general guide, the terms of the applicable transaction document will take precedence.
China Loong Vehicle Equipment Co., Ltd. manufactures and supplies vehicle repair, maintenance, inspection, cleaning, lifting, and tire service equipment. We support OEM, ODM, and customized solutions for distributors, workshop equipment providers, and automotive service projects.